FAQs
Do you offer free shipping?
Yes. Free shipping is included with every Limise order. No minimum spend, no special conditions, just a smooth checkout and delivery to your door.
How long does delivery take?
Your order is processed within 1–2 business days, then delivery usually takes 3–7 business days. In most cases, you’ll receive your parcel within 4–9 business days (Monday through Saturday). Once it ships, we’ll email you tracking details so you can follow the delivery progress.
What payment methods do you accept?
We accept American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Shop Pay, UnionPay, Visa. Payments are securely processed to keep your information protected.
Do you ship internationally?
Not at the moment. Limise currently ships within Ireland only, so we can keep the experience reliable and consistent from start to finish.
What is your return policy?
If something isn’t quite right, you can request a return within 60 days from delivery. Items must be unused, in original condition, and include all packaging. To start a return, email us at info@limise.com with your order number and we’ll guide you through the next steps.
Do you accept exchanges?
Yes, exchanges are available. Email info@limise.com with your order number and what you’d like to swap, and we’ll help you sort it out.
How long do refunds take?
After we receive and inspect your returned item(s), refunds are processed within 7 business days. Your bank or payment provider may take additional time to complete the transfer.
Is my personal and payment information safe?
Yes. We take privacy and security seriously. Your checkout is protected, and sensitive payment details are handled securely through trusted payment providers.
What do I do if my order hasn’t arrived?
First, check the tracking link in your dispatch email. If it’s been more than 7 business days since your order was shipped and your parcel still hasn’t arrived, contact us at info@limise.com and we’ll look into it right away.
Can I update or cancel my order?
If your order hasn’t been dispatched yet, we may be able to update or cancel it. Please email info@limise.com as soon as possible after placing your order, and we’ll do our best to help.
What is Limise?
Designed for modern wardrobes, Limise brings effortless everyday style with carefully chosen fashion pieces that feel good to wear, easy to pair, and made to elevate your look without the fuss.
Still need help?
We’re here whenever you need us. Send us a message anytime at info@limise.com and our team will be happy to assist.